Management and Technical: This includes positions from the CEO to a supervisor in any business area. These roles are involved in planning, organizing, directing and evaluating business functions essential to efficient and productive business operations. This includes managing people, products, services and functional areas of the business.
Situational Judgment - Manager
The Situational Judgment - Manager test consists of attitudinal, behavioral and situational questions aimed at assessing the candidate's ability to problem solve and use appropriate judgment while performing the manager function. The test provides an opportunity to objectively assess the management skills of job candidates. It was developed to identify those applicants best able to handle the daily challenges encountered by most managers and supervisors.
Scales
Candidness
Measures the degree to which the individual is likely to be candid and accurate in his/her responses and is therefore not trying to outsmart the test in an effort to present him/herself in a more favorable light. The results of this scale should be used as a "red flag" to make you aware that some candidates may be trying to "fake" the test. For example, if a candidate scores High on the behavioral scales in this assessment and they score Low on Candidness, there is the chance that he was able to elevate his/her scores on the assessment by trying to make him/herself look good. High behavioral scale scores that are accompanied by Low Candidness scores warrants some additional follow-up during the interview or reference checks to confirm the candidate's behavioral scale scores are in line with his/her previous work history.
Communication
Measures the degree to which the individual communicates effectively with staff and coworkers. The degree to which they actively listen and express ideas and concepts clearly and as necessary.
Decision Making
Measures the degree to which the individual makes decisions based on facts and not on impulse. The degree to which they are fair and just in his/her decision-making process.
Delegation
Measures the degree to which the individual delegates work projects as appropriate. The degree to which they let staff perform independently without unnecessary supervision.
Employee Relations
Measures the degree to which the individual promotes positive working relationships with staff and handles employee issues responsibly and effectively while gaining employee trust and respect.
Industries
Management, marketing and operations of restaurants and other food services, lodging, attractions, recreation events and travel related services. You may want to consider the basic characteristics needed to succeed in your role. Customer service skills, computer skills, or general characteristics that make your company stand out.