Scales
Measures the degree to which the individual can quickly and accurately compare two strings of letters and/or numbers much like tasks that involve verifying information. This ability is important for most clerical jobs. It is also appropriate for jobs that require proofing tasks.
Measures the degree to which this individual has the ability to learn quickly, solve problems, and understand basic mathematical concepts. This ability is appropriate for most jobs.
Measures the degree to which the individual is likely to be dependable, hardworking and conscientious about the quality of his/her work.
Measures the degree to which the individual is likely to be dependable, stable, takes responsibility for his/her actions and as a result, is not likely to have attendance problems. This characteristic is appropriate for all jobs.
Measures the degree to which the individual is likely to follow company policies and adhere to rules and procedures established by management. This characteristic is appropriate for most, if not all jobs, with special emphasis on jobs requiring much trust (e.g., bank teller, cashier) and positions of authority (security guards, police officers).
Measures the degree to which the individual is service-oriented and is likely to go out of his/her way to help customers. This characteristic is important for all jobs that require providing excellent customer service.
The Social environment requires interaction with people as opposed to things. This environment generally involves helping, teaching or providing service to others. This environment is one of warmth and nurturance. Schools, hospitals and charity organizations are examples of social environments. The Social scale measures the degree to which the candidate enjoys or has an interest in working in this environment.